![]() Consult: Decision maker invites others to influence them before they make their choices.Command: Decision made by external people or factors.Be patient when exploring how others think and feel.Share your facts (and not opinions/stories).Instead of telling clever stories which are incomplete and make you look great, tell the whole story.When an unhelpful story is driving you to silence or violence, stop and consider how others would see your actions.Either master them or fall hostage to them. Once you’ve created them, you have only 2 options: You can act on them, or be acted on by them. You and only you create your emotions, not others. ![]()
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